Returns Received

We will notify you via email when your return package is delivered back to our warehouse. 

 

Returns may take 3 – 10 business days to process upon delivery to our facility. Once your return is processed and your credit is issued, you will receive a confirmation from Crystal Sims The Brand. 

 

Store credits will be emailed to the email address attached to the order and valid for 12 months from the store credit email date.